What is the estimated delivery time for items purchased?
All our pieces are made by hand , please allow up to 10 business days for a stock item your order to be dispatched to you. When pre ordering am item revised delivery times are defined during the selection and purchasing progress.
We will notify you by email when the order has been dispatched.
Do PETALO deliver worldwide ?
Please ensure the delivery address is accurate in order to avoid delays in delivering the product to you.
Are taxes and duties included?
Taxes and duties (if any) in the country where the product is delivered to are not included and subject to the prevailing regulations at time of receipt. Each country has different rules for customs import duties
What if the packaging is damaged in transit ?
If there is any damage to the packaging on delivery please contact us immediately using this link
What is the delivery / shipping cost for my order ?
Delivery costs are based on the weight of the product being ordered. To find out how much this will cost, simply add the item you would like to purchase to your ‘Goodie Bag’ and proceed to the checkout page. Once at the checkout screen and details of delivery address have been completed, the delivery charges will be displayed.